Membership Terms & Conditions

 

General

Welcome to Domaine Roy & Fils Wine Club! Members can enjoy exclusive access to our wines, tastings, events, and perks. Please review our policies to make the most of your membership.

Membership Overview

  • Minimum Commitment: 2 allocations (auto-renews unless canceled after 2). 

  • Wine Releases: Twice a year (Spring: March/April and Fall: August/September). 

  • Membership Types: 

  • Origin: 12 bottles/year (6 Spring & 6 Fall). 

  • Essence: 12 bottles/year (6 Spring & 6 Fall). 

  • Heritage: 24 bottles/year (12 Spring & 12 Fall). 

 

Billing & Shipments

  • Automatic Billing: Your card on file will be charged prior to each allocation. 

  • Shipping: We use FedEx (UPS available upon request). 

  • Adult Signature: A 21+ adult must sign for wine deliveries. Please note that shipping carriers will attempt to deliver three (3) times, if no one is available to sign, packages will be returned to us and the shipment will be re-sent at member's expense. We stronly recommend shipping to a business address or a local FedEx location to avoid failed delivery attempts.

  • Pick-Up Members: Wine should be picked up within 6 months of release. Please note that after 12 months, it will be considered abandoned. 

 

Shipping Perks

  • Origin: $25 flat-rate ground shipping on 6+ bottles. 

  • Essence: Complimentary ground shipping on 6+ bottles. 

  • Heritage: Complimentary shipping on all orders. 

 

Additional Policies

  • Sales Tax: Calculated based on delivery state. 

  • Shipping Fees: Members cover extra shipping fees (e.g., address changes or returns). 

  • Account Updates: Notify us of billing/shipping info changes before the processing date. 

  • Skipped Shipments: One skipped allocation is allowed per membership lifetime (request before the processing date). 

  • Cancellations: Allowed after 2 allocations. Early cancellations may incur charges. 

  • Returns/Exchanges: No returns/exchanges after allocation processing. 

  • Exclusive Benefits: All discounts and perks are exclusive to the member and non-transferable. 

 

Event Perks

  • Origin & Essence Members: 2 complimentary tickets to summer and winter release parties. 

  • Heritage Members: 4 complimentary tickets to release parties. 

Contact Us

For questions, updates, or cancellations, contact our Wine Club Manager: 

Last update: October 2024